Is there a luggage storage service available for guests who arrive late at night and need to leave early?
14 January 2024
A luggage deposit service is offered to accommodate guests' needs. 75 photos
STARHOTELS CRISTALLO PALACE, Bergamo – A Smart Stay in the City
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Key details
About the Hotel
Via Betty Ambiveri 35, Bergamo, 24126,
- Near the Old Town
Great
8.3
8.6
2.0
4.1
Amenities
Accommodations
Starhotels Cristallo Palace offers 90 rooms with a selection that includes Classic, Superior, Deluxe, and Executive options. Some rooms provide views of the striking Bergamo Alta skyline, enhancing the guest experience. Room amenities include a luxury double Starbed or two singles, air conditioning, and a thoughtfully chosen pillow menu.
Dining
The hotel features L'Antica Perosa restaurant, serving a blend of local specialities and international cuisine crafted from high-quality ingredients. Guests can enjoy traditional dishes, including homemade Casunsei prepared using stone grinding mills. For casual dining,
Amenities
Starhotels Cristallo Palace stands as a premier venue for meetings and events, with six meeting rooms that can accommodate up to 450 participants. Each room is equipped with advanced technology, including high-speed Wi-Fi, projectors, and sound systems for seamless presentations. A professional
Location
Situated in Bergamo's lower city, the hotel is conveniently located 2 km from the train station and 3 km from Orio al Serio airport. This strategic location allows easy access to the historic center and cultural attractions within a short distance. Guests can explore charming mediaeval streets and local shops nearby.
Leisure
For guests looking to stay active, the hotel offers a
Highlights
Location: 1 km from the motorway
Rooms: 90 light-filled rooms
Dining: L'Antica Perosa Restaurant
Business: 6 meeting rooms accommodating up to 450 people
Must-do experiences
- Visit the stunning Città Alta for breathtaking views of Bergamo.
- Savor local casoncelli pasta at Da Mimmo for an authentic taste.
- Explore the Accademia Carrara for exquisite Italian art collections.
- Don't miss the funicular ride to San Vigilio for a scenic escape.
- Stroll through the lively Piazza Vecchia, the heart of Bergamo.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Classic Single Room2 persons13 sq. feet1 Single bedAir conditioningShowerroom details
- Classic Double Room2 persons17 sq. feet1 King-size bedAir conditioningShowerroom details
- Deluxe Double Room2 persons19 sq. feet2 Single bedsAir conditioningShowerroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site at EUR 14 per day.
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
- Board games
- Children's menu
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Starhotels Cristallo Palace boasts two delightful dining venues that cater to diverse tastes. With Italian and international culinary offerings, guests can indulge in flavorful meals while surrounded by a warm and inviting atmosphere. From leisurely breakfasts to elegant dinners, each option presents a unique experience that captures the essence of dining in style.
Starhotels Cristallo Palace Location
Via Betty Ambiveri 35, Bergamo, 24126,
Explore Bergamo
Activities Near Starhotels Cristallo Palace
La Citta Alta
30-minute walk
A UNESCO World Heritage site featuring medieval architecture, stunning views, and charming narrow streets.
Church of Santa Maria Maggiore
30-minute walk
An exquisite church known for its lavish interiors and historical significance, with guided tours available.
Fontana Del Vagine
9-minute walk
A beautiful fountain and a scenic spot ideal for relaxation and photography, set in a vibrant public square.
Hiking at Funicolare San Vigilio
35-minute walk
A scenic hike offering breathtaking views of Bergamo, with easy access via the funicular.
Trucca Park
29-minute walk
A perfect spot for a relaxing day outdoors, featuring walking paths, picnic areas, and playgrounds.
Roadhouse Restaurant
3-minute walk
Casual steakhouse offering grilled specialties and a vibrant atmosphere, ideal for families.
Ristorante Pasta & Basta
7-minute walk
A cozy Italian restaurant known for its homemade pasta, seasonal ingredients, and a warm ambiance.
Kilometro Rosso
25-minute walk
A lively area featuring restaurants and cultural events, perfect for night outings and family fun.
Gewiss Stadium
35-minute walk
Home to local football matches and events, providing a lively atmosphere for sports enthusiasts.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 10:00-12:00
Guest Parking
Private parking is possible on site at EUR 14 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 14.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Dutch, Romanian, Chinese
Number of floors:
9
Number of rooms:
90
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Show more
Pros
Helpful staff
Clean room
Good breakfast
Great location
Lovely entrance
Cons
No air conditioning
Small rooms
Old structure
Guest reviewsbased on 1380 reviews
Joshua from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: February 03, 2026
8.8/10
Fantastic Stay!
immaculate cleanliness professional staff spacious family rooms
The cleanliness was immaculate. Staff members were professional, kind, and helpful. The family rooms were very spacious, clean, and even had a nice scent. I appreciate the pillow menu. It was an AMAZING benefit. Views from the top floors provided extra beauty.
The hotel felt a little dated, it could benefit from some upgrades.
Service
9/10
The reception staff was consistently helpful and quick (especially when requesting extra towels). Staff members offered prompt assistance with any requests, showcasing professionalism. The service level significantly enhanced my experience.
Facilities
8/10
Parking was available, providing easy access and security for my vehicle. There is a luggage storage service. This allowed me to explore without carrying bags. The hotel features a gym on the premises.
Location
10/10
The hotel is conveniently situated near the airport. Its location allows for easy access to local attractions. The immediate area felt safe and accessible.
Rooms
9/10
The room included blackout curtains, ensuring a restful night's sleep. A selection of pillows offered personalized comfort. I LOVE that the room had climate control, maintaining a constant comfortable temperature.
Dining
8/10
Breakfast featured a good selection of baked goods, eggs, and cheeses. Fresh fruits and vegetables completed the offering. The breakfast area was clean, well-organized, and constantly restocked (SO helpful!).
0 Helpful
|
Alison from United Kingdom
Single
Classic Double Room
3 nights in October 2025
|
Reviewed: January 06, 2026
9/10
convenient stay
helpful staff comfortable bed
the staff was helpful they gave recommendations for nearby restaurants the room was clean and the bed was comfortable i appreciated the air conditioning it worked well
0 Helpful
Aiden from United Kingdom
Single
classic single room
3 nights in November 2025
|
Reviewed: December 09, 2025
6/10
small bathrooms mediocre breakfast
reception staffs were cute. they were also helpful.
the rooms felt old. bathrooms are small. there was only a rain shower. the breakfast was not good.
0 Helpful
gordon from united kingdom
Business traveller
superior double or twin room
3 nights in November 2025
|
Reviewed: November 29, 2025
9/10
fantastic stay near the airport!!!
friendly staff clean room convenient location
The staff was very nice!!! the room was super clean. the hotel's location is also really good, i thought. i had breakfast included. I really enjoyed the wide range of foods and drinks. the hotel is located in a quiet place, in between the airport and the railway station. bus stops are available nearby!!!
i wish there had been a kettle in the room.
Location
9/10
the hotel's situation is great, especially for travel needs. it is near public transportation, simplifying access to both the airport and the city center. there are multiple bus stops nearby, and the immediate area felt quite secure, too.
0 Helpful
|
Henry from Canada
Single
Classic Double Room
3 nights in November 2025
|
Reviewed: November 26, 2025
9/10
Excellent Stay Near Airport
helpful concierge service comfortable bed room slippers
I appreciated the helpful concierge service. They arranged a taxi promptly (very useful for early departures). The room had slippers and a bathrobe. The bed was indeed comfortable. I slept very well.
0 Helpful
Show more reviews
Questions of the users
About Starhotels Cristallo Palace
What are the options for transportation from the airport to the hotel?
11 February 2024
Taking a taxi directly from the airport is the best option for convenience. Are there any airport transfer services provided by the hotel?
29 March 2024
The hotel does not offer free transfers; however, bus number 1 connects the airport to Bergamo's railway station, and the hotel is about a 15-20 minute walk from there. Can I check in late at night if my flight lands after midnight?
05 April 2024
Check-in is permitted at any time after the hotel's 24-hour operational service begins. What time can guests expect breakfast to be served?
20 May 2024
Breakfast is available from 6:30 to 10:30 in the morning. How much does parking cost per day for guests driving to the hotel?
15 June 2024
Parking is charged at €14.00 per car per day during your stay. What are the check-out times for guests who need to leave in the evening?
25 June 2024
Check-out is set at 12:00, but luggage storage can be arranged if needed. Do you have family rooms available for travelers with children?
30 July 2024
Family rooms are available, but booking in advance is recommended due to limited availability. Is it possible to check in earlier than the stated time if I arrive before check-in begins?
15 August 2024
Early check-in is subject to room availability, but luggage can be stored to allow for city visits. Can pets be accommodated during my stay?
07 September 2024
Yes, small to medium-sized pets are welcome with an additional fee of €25.Next best alternative
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